How to insert a licence key?

You've signed up to Identity Cloak but have had an issue with where to insert your licence key.

When you install Identity Cloak, the first screen you will see is:

If you have signed up for a free trial you'll automatically be assigned a licence key when you click "Activate Demo Licence".

If you have been provided a Licence Key via email:

Select the hyperlink, "Already Registered?".

After clicking, "Already Registered?" you will have a screen with three different options: 

1. Licence key
2. Sign in
3. Offline Licence key

Licence Key

If you have signed a contract with us and did not have a free trial, then you will need to insert your licence key in the top option. 

When you select the option "Licence Key" the system will ask you to insert the licence key that your Customer Success Manager will have emailed to you. Simply copy and paste this licence key into this box. The licence key will provide your device to make a handshake with our server (to see what data is collected please click here).

Offline Licence Key

And, finally, if we have provided you with an offline contract you will need to select the final option. 

If we have provided you with an offline licence key, your Customer Success Manager will email you your key. Simply copy and paste this licence key into the box.