How to Transfer Your Identity Cloak LIVE Plugin License to a New Machine

Follow these instructions to Transfer Your Identity Cloak LIVE Plugin License to a New Machine

Who should read this guide

This guide applies if you have the following

• You have an active, paid contract with Facit.
• You were previously issued a license key for the Identity Cloak plugin.
• The plugin is currently installed on an old machine and needs to be moved to a new machine. 

A. Transferring your Online licence to a new machine

Step 1: Retrieve Your Existing License Key (On the Old Machine)

1. Open the Milestone Management Client. 
2. Click Licence Key in the Site Navigation panel
3. Now click Download your product key . This is a file with an extension ".fa"
4. Save this file in your records and send it over to Facit team. 
5. The facit team will send you a Licence key file. This is a file with an extension ".fa" Save this file in your records. 

Step 2: Install and Activate the Plugin (On the New Machine)

1. Run the Identity Cloak plugin setup file on the new machine. See our guide on How to Install the Live plugin
2. Open the Milestone Management Client. Click Licence Key in the Site Navigation panel. 
3. Click Import to load the Licence key file that was sent you to from Facit's team. You will see the message "Licence has been saved".