---
title: How to install the Identity Cloak plug-in to Milestone?
description: This article will take you through how to install the Milestone plug-in of Identity Cloak and set up your licence key.
---

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1. [Help Centre](https://knowledgebase.facit.ai/knowledge?hsLang=en)
2. [Identity Cloak Milestone - Playback Plugin](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en)
3. [Installation](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#installation)

# How to install the Identity Cloak plug-in to Milestone?

## This article will take you through how to install the Milestone plug-in of Identity Cloak and set up your licence key.

To install the Identity Cloak Milestone Plug-in, please [click here](https://facitdatasystems.com/milestone-download), fill out the form and follow the installation guide.

Once the plug-in is installed Open up your Milestone Protect Smart client and click on the Facit Identity Cloak tab at the top, the first screen you will see when you first open this tab will be:

![](https://knowledgebase.facit.ai/hubfs/image-png-Aug-25-2023-12-51-53-4635-PM.png)

If you have signed up for a free trial you'll automatically be assigned a licence key when you click "Activate Demo Licence".

### **If you have been provided with a Licence Key via email:**

Select the hyperlink, "Already Registered?".

After clicking, "Already Registered?" you will have a screen with three different options: 

1. Licence key
2. Sign in
3. Offline Licence key

![](https://knowledgebase.facit.ai/hubfs/image-png-Aug-25-2023-12-53-08-7703-PM.png)

#### **Licence Key**

**If you have signed a contract with us and did not have a free trial, then you will need to insert your licence key in the top option.** 

When you select the option "Licence Key" the system will ask you to insert the licence key that your Customer Success Manager will have emailed to you. Simply copy and paste this licence key into this box. The licence key will allow your device to make a handshake with our server (to see what data is collected please [click here](https://knowledgebase.facitdatasystems.com/knowledge/what-data-is-transferred?hsLang=en)).

![](https://knowledgebase.facit.ai/hubfs/image-png-Aug-25-2023-12-53-32-1173-PM.png)

#### **Offline Licence Key**

**And, finally, if we have provided you with an offline contract you will need to select the final option.** 

If we have provided you with an offline licence key, your Customer Success Manager will email you regarding the steps we need you to carry out, in order for us to provide you with a licence key. Once, we have this information your Customer Success Manager will be able to provide you with the offline licence key (via email) for you to copy and paste into the Offline Licence Key box.

 

- [Identity Cloak 6.0.0 onwards](https://knowledgebase.facit.ai/knowledge/identity-cloak-6-0-0-onwards?hsLang=en#main-content)

    - [Installation](https://knowledgebase.facit.ai/knowledge/identity-cloak-6-0-0-onwards?hsLang=en#installation)
    - [User guides](https://knowledgebase.facit.ai/knowledge/identity-cloak-6-0-0-onwards?hsLang=en#user-guides)
    - [Troubleshooting Guides](https://knowledgebase.facit.ai/knowledge/identity-cloak-6-0-0-onwards?hsLang=en#troubleshooting-guides)
    - [Frequently Asked Questions](https://knowledgebase.facit.ai/knowledge/identity-cloak-6-0-0-onwards?hsLang=en#frequently-asked-questions)
    - [Release notes](https://knowledgebase.facit.ai/knowledge/identity-cloak-6-0-0-onwards?hsLang=en#release-notes)
- [Identity Cloak Milestone - Playback Plugin](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#main-content)

    - [Installation](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#installation)
    - [User Guides 7.1.0 Onwards](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#user-guides-7-1-0-onwards)
    - [User guides - 7.0.1 onwards](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#user-guides-7-0-1-onwards)
    - [User Guides - 4.2.0 - 4.2.2](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#user-guides-4-2-0-4-2-2)
    - [Release notes](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#release-notes)
    - [Frequently Asked Questions](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#frequently-asked-questions)
- [Identity Cloak Milestone LIVE Plugin](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-live-plugin?hsLang=en#main-content)

    - [Milestone Live 2.2.0 onwards](https://knowledgebase.facit.ai/knowledge/identity-cloak-milestone-live-plugin?hsLang=en#milestone-live-2-2-0-onwards)
- [AXIS ACAP](https://knowledgebase.facit.ai/knowledge/axis-acap?hsLang=en#main-content)

    - [Installation](https://knowledgebase.facit.ai/knowledge/axis-acap?hsLang=en#installation)
    - [Configuration](https://knowledgebase.facit.ai/knowledge/axis-acap?hsLang=en#configuration)
    - [User Guides](https://knowledgebase.facit.ai/knowledge/axis-acap?hsLang=en#user-guides)
- [Identity Cloak 5.5.0 to 5.5.4](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#main-content)

    - [Installation](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#installation)
    - [User Guides](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#user-guides)
    - [Frequently Asked Questions](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#frequently-asked-questions)
    - [Release notes](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#release-notes)
    - [Troubleshooting Guides](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#troubleshooting-guides)
- [Identity Cloak 5.3.0 to 5.4.4](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#main-content)

    - [Installation](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#installation)
    - [User Guides](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#user-guides)
    - [Frequently Asked Questions](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#frequently-asked-questions)
    - [Release notes](https://knowledgebase.facit.ai/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#release-notes)
- [Document Redaction](https://knowledgebase.facit.ai/knowledge/document-redaction?hsLang=en#main-content)

    - [Getting Started](https://knowledgebase.facit.ai/knowledge/document-redaction?hsLang=en#getting-started)
    - [Frequently Asked Questions](https://knowledgebase.facit.ai/knowledge/document-redaction?hsLang=en#frequently-asked-questions)

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