--- title: What to do if your footage is running slow? description: The speed at which Identity Cloak processes your frames within the redaction screens can have to do with the FPS on the original footage. --- [Skip to content](https://knowledgebase.facit.ai/migration/knowledge/6.0.0/what-to-do-if-your-footage-is-running-slow#main-content) English Show submenu for translations ![Facit logo 2023 no space.png\]](https://knowledgebase.facit.ai/hs-fs/hubfs/Facit%20logo%202023%20no%20space.png?height=40&name=Facit%20logo%202023%20no%20space.png) - [About Facit](https://facitdatasystems.com/about-facit-data-systems/) Open main navigation Close main navigation - [About Facit](https://facitdatasystems.com/about-facit-data-systems/) - English Show submenu for translations - Go to facit.ai Go to facit.ai Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://knowledgebase.facit.ai/migration/knowledge?hsLang=en) 2. 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To ensure that Identity Cloak is working at the best speed for your footage, we recommend that you change your resolution settings to recommended. The recommended setting will change your FPS (frames per second) to 5 FPS which will provide you with the smoothest tracking possible. In addition, to changing the frame rate the recommended settings will change the resolution width to 1024 and the height will remain the same as your original file. To change your Resolution size, you will need to do this before importing a video. 1. Open Identity Cloak 2. Go to Settings on your taskbar![Settings dropdown](https://knowledgebase.facit.ai/hs-fs/hubfs/Settings%20dropdown.jpeg?width=688&height=369&name=Settings%20dropdown.jpeg) 3. Select Resolution on the drop-down![Screenshot 2023-11-02 at 13.08.41-1](https://knowledgebase.facit.ai/hs-fs/hubfs/Screenshot%202023-11-02%20at%2013.08.41-1.jpeg?width=688&height=369&name=Screenshot%202023-11-02%20at%2013.08.41-1.jpeg) 4. Select "Recommended" from the dropdown![Screenshot 2023-11-02 at 13.08.52-1](https://knowledgebase.facit.ai/hs-fs/hubfs/Screenshot%202023-11-02%20at%2013.08.52-1.jpeg?width=688&height=369&name=Screenshot%202023-11-02%20at%2013.08.52-1.jpeg) You can only change the settings from the taskbar before importing a video. If you have tried to import a video which is running slow, you can either click "new" on your taskbar (which causes you to lose the work you have already done) or go through and export the current work you have done and import this file after you have changed the settings. - [About Facit](https://facitdatasystems.com/about-facit-data-systems/) [![Chill listening crop-3](https://knowledgebase.facit.ai/hs-fs/hubfs/facit-logo.png?width=95&height=24&name=facit-logo.png "Chill listening crop-3")](https://facit.ai) Copyright © 2026, Facit Data Systems Ltd