--- title: How to Install Facit's Identity cloak LIVE plugin description: This article will take you through step by step process for installing Identity Cloak's plugin for LIVE video redaction --- [Skip to content](https://knowledgebase.facit.ai/migration/knowledge/how-to-install-facits-identity-cloak-live-plugin-x#main-content) English Show submenu for translations ![Facit logo 2023 no space.png\]](https://knowledgebase.facit.ai/hs-fs/hubfs/Facit%20logo%202023%20no%20space.png?height=40&name=Facit%20logo%202023%20no%20space.png) - [About Facit](https://facitdatasystems.com/about-facit-data-systems/) Open main navigation Close main navigation - [About Facit](https://facitdatasystems.com/about-facit-data-systems/) - English Show submenu for translations - Go to facit.ai Go to facit.ai Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://knowledgebase.facit.ai/migration/knowledge?hsLang=en) 2. [Identity Cloak Milestone LIVE Plugin](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-live-plugin?hsLang=en) 3. 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[Installation](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#installation) - [User Guides 7.1.0 Onwards](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#user-guides-7-1-0-onwards) - [User guides - 7.0.1 onwards](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#user-guides-7-0-1-onwards) - [User Guides - 4.2.0 - 4.2.2](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#user-guides-4-2-0-4-2-2) - [Release notes](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#release-notes) - [Frequently Asked Questions](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-playback-plugin?hsLang=en#frequently-asked-questions) - [Identity Cloak Milestone LIVE Plugin](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-live-plugin?hsLang=en#main-content) - [Milestone Live 2.2.0 onwards](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-milestone-live-plugin?hsLang=en#milestone-live-2-2-0-onwards) - [AXIS ACAP](https://knowledgebase.facit.ai/migration/knowledge/axis-acap?hsLang=en#main-content) - [Installation](https://knowledgebase.facit.ai/migration/knowledge/axis-acap?hsLang=en#installation) - [Configuration](https://knowledgebase.facit.ai/migration/knowledge/axis-acap?hsLang=en#configuration) - [User Guides](https://knowledgebase.facit.ai/migration/knowledge/axis-acap?hsLang=en#user-guides) - [Identity Cloak 5.5.0 to 5.5.4](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#main-content) - [Installation](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#installation) - [User Guides](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#user-guides) - [Frequently Asked Questions](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#frequently-asked-questions) - [Release notes](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#release-notes) - [Troubleshooting Guides](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-5-0-to-5-5-4?hsLang=en#troubleshooting-guides) - [Identity Cloak 5.3.0 to 5.4.4](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#main-content) - [Installation](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#installation) - [User Guides](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#user-guides) - [Frequently Asked Questions](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#frequently-asked-questions) - [Release notes](https://knowledgebase.facit.ai/migration/knowledge/identity-cloak-5-3-0-to-5-4-4?hsLang=en#release-notes) - [Document Redaction](https://knowledgebase.facit.ai/migration/knowledge/document-redaction?hsLang=en#main-content) - [Getting Started](https://knowledgebase.facit.ai/migration/knowledge/document-redaction?hsLang=en#getting-started) - [Frequently Asked Questions](https://knowledgebase.facit.ai/migration/knowledge/document-redaction?hsLang=en#frequently-asked-questions) # How to Install Facit's Identity cloak LIVE plugin ## This article will take you through step by step process for installing Identity Cloak's plugin for LIVE video redaction ### Who should use this guide This guide is intended for **Administrators** who are responsible for installing the Milestone Live redaction plugins and managing live redaction features using Identity Cloak within the XProtect environment. ### How to install the plugin **1. Download Links:** You can download the latest Identity Cloak LIVE plugin from [Here](https://facit.ai/facit-and-milestone). **2. **For this installation, you require both **XProtect Smart Client** and the **XProtect Management Server. ** How you install the **Facit's plugin** depends on the following: - **If XProtect Smart Client and the XProtect Management Server on the same PC:** RInstall the plugin on this machine - **If XProtect Smart Client and the XProtect Management Server are on separate PCs:** You must install the plugin on **each** machine. 3. After downloading the setup file, follow the installation wizard to complete the setup.  4.  Open the Milestone Management Client. Facit plugins will now appear in the Site Navigation Panel.  ![install1](https://knowledgebase.facit.ai/hs-fs/hubfs/Knowledge%20Base/Milestone%20LIVE/install1.png?width=670&height=440&name=install1.png) > When you first download the LIVE plugin, you will receive 14 days of free trial.  ### How to upgrade to a paid licence:  1. Once your trial has ended and you would like to upgrade to a paid licence, you will need to send your product key to Facit team.  2. To download your product key, click **Licence Key** in the Site Navigation panel 3. Now click **Download your product** key**![](https://knowledgebase.facit.ai/hs-fs/hubfs/image-png-Oct-02-2025-12-27-36-4694-PM.png?width=12&height=15&name=image-png-Oct-02-2025-12-27-36-4694-PM.png).** This is a file with an extension ".fa" 4. Save this file on your PC and send it over to Facit team.  5. The facit team will send you a Licence key file . This is a file with an extension ".fa" Save the file on your PC.  6. Click **Import** to load the licence file from your PC. You will see the message "**Licence has been saved". ** ![install2](https://knowledgebase.facit.ai/hs-fs/hubfs/Knowledge%20Base/Milestone%20LIVE/install2.png?width=670&height=440&name=install2.png) > To setup access and redaction permissions for yourself and your team, Click **Configuration** and . [See user guide here](https://knowledgebase.facit.ai/knowledge/how-to-manage-user-permissions-on-milestone-management-server?hs_preview=RHNPzvVy-196541366291&hsLang=en) > > To start redacting live feed in your **XProtect Smart Client**You or your team can . [See user guide here](https://knowledgebase.facit.ai/knowledge/how-to-redact-live-video-using-identity-cloak-plugin-for-milestone-xprotect?hs_preview=pRegjCcO-196549816837&hsLang=en)       - [About Facit](https://facitdatasystems.com/about-facit-data-systems/) [![Chill listening crop-3](https://knowledgebase.facit.ai/hs-fs/hubfs/facit-logo.png?width=95&height=24&name=facit-logo.png "Chill listening crop-3")](https://facit.ai) Copyright © 2026, Facit Data Systems Ltd